Captioning Standards and Guidelines

The University is committed to accessible and inclusive experiences. Captioning and accessible digital content benefits many of us, is easy to create, and increasingly inexpensive. For example, captioning makes content searchable and can support learning for non-Native English speakers, visual learners, and users in noisy or remote environments. We recommend incorporating captioning and document accessibility into your initial planning because it is easier and more cost effective. View our Captioning Decision Guide to assist in planning access, contact DRC for consultation.

Content guidelines and resources

Digital content

Audio/Video posted on web pages or shared via email

Live streamed events (webinars, ceremonies, etc.).

Auto-generated captions

Auto-generated captions are beneficial for many users but are not accurate enough to be ADA-compliant.

  • When using auto-generated captions, alert your audience that the information may contain errors.
  • If events require registration, use a disability access statement to allow for disability-related requests for accommodations. When a request is made, contact DRC.
  • When posting a recording of an event or activity, check the auto-captions for accuracy and make needed corrections.

Academic course content

Class is free and open to the public

  • Must be captioned by content owner/department.

Class is behind authentication with no accommodation request

  • Best practice is to have captioned materials. Notify attendees if you use auto-generated captions (see above).

Class with accommodation request

  • DRC will ensure accessible content as a disability-related accommodation.

Disability Resources (DRC) is YOUR resource for ensuring accessible content!

For Support or Consultation: