Captioning Decision Guide

Not sure what you need to caption? We can help!

The form below will assist you in determining your responsibilities in captioning your media. In general, we recommend adding an

*Note: this is not an accommodation request form.*
Individuals may request reasonable accommodations by contacting DRC at
drc-info@arizona.edu or by phone at 520-621-3268.

Is your media livestream, or pre-recorded? *
Who is the audience for your recorded video?

Answer: Best practice is to caption all videos and we recommend building a line for captioning in your budget. View vendor information and tools and tutorials for resources on adding captions to your videos. At a minimum, you must include an access statement allowing individuals to request captions for a disability-related reason if the video has not been captioned yet. If you receive a request from a participant for captions, please contact drc-communicationaccess@arizona.edu.

*Note: Projects created using a script can be captioned inexpensively, and it is less expensive to add captions from the onset rather than adding them after the fact when a request is received

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Answer: Captions are required. Create captions on your own, or contract with a professional firm to complete the captioning. View vendor information and tools and tutorials.

*Note: Projects created using a script can be captioned inexpensively, and it is less expensive to add captions from the onset rather than adding them after the fact when a request is received.

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Who is the audience for your livestream event?
Has someone requested closed captioning as a disability-related accommodation for this event?

Answer: Please complete our CART Captioning request form

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Answer: To proactively provide access for all participants, it is recommended that you enable auto-captioning (machine-generated) within your event platform, if this is an available option.

  • All event information should disclose the use of auto-captioning.
  • Include a disability access statement to allow participants to request disability-related accommodations if auto-captioning is not sufficient.
  • If your UA sponsored event includes a large number of students and/or employees, please contact DRC for consultation about disability access.

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Disability Resources (DRC) is YOUR resource for ensuring accessible content!

For Support or Consultation: