The University is committed, and in some instances, required to ensure accessibility of electronic and information technology, including electronic communication (email). Since the University relies on email as a significant vehicle for communicating important information, accessible email is essential for the inclusion and participation of all students, employees, and other members of the University community.
- Identifying when accessibility is mandated by federal law
- Creating accessible messages and attachments sent via email
Email that must be accessible
All email sent from a University account should be accessible. The University is obligated to ensure accessibility of email messages and attachments that are:
- Sent globally to all students or employees
- Sent specifically to any student, employee, or community member who has received a disability-related accommodation regarding accessibility in electronic communication.
Creating Accessible Email:
- Use HTML
- Select accessible background and foreground colors to ensure good color contrast
- Avoid text over an image
- Do not rely solely on images to communicate information. If images are necessary:
- identify the image with an alternative text (alt text) attribute and/or
- provide text from the image within the email message itself, and/or
- include a link to an accessible online version of the content, and/or
- attach an accessible version of the content to the email.
- Identify hyperlinks with descriptive text; do not use "click here"
- Use color carefully
- Convey emphasis through use of a symbol or language, not only through color
- Ensure sufficient color contrast between email foreground (text or graphics) and background
- If the email is long or includes lists, use the built-in formatting styles to provide a logical reading order
- Create an accessible signature and, if you have an image in your signature, make sure it has alternative text added
Good practice regarding email
- Write and forward only accessible email
- Create email text that is mobile friendly
- Seven Steps to Creating an Accessible Email in Outlook
- Creating accessible Outlook 2013 E-mail
- Video: Creating Accessible Microsoft Outlook 2010 Emails
If you require further information please email the University's IT Accessibility team at email@example.com.